We're here to help! Below are answers to common questions about Moonport. If you don't find what you're looking for, please contact us at accounts@moonport.com.
General Questions
Moonport is a mobile investing platform that empowers you to build a personalized portfolio tailored to your financial goals and values. We make investing accessible and easy, whether you're a beginner or an experienced investor.
You start by telling us about your goals and values. Our AI-powered platform then creates a personalized portfolio recommendation. You can customize it further, invest with as little as $5, and track your progress in real time. Moonport also automates rebalancing and incorporates tax-efficient strategies.
Yes, your security is our top priority. We use bank-level encryption and two-factor authentication to protect your account and funds. "Your funds are held in insured FDIC-member banks."
Account & Investing
You can securely link your bank account and transfer funds electronically via our brokerage partner Plaid via ACH. Deposits typically take 1-3 business days to clear.
Moonport offers diversified portfolios of ETFs, thematic portfolios focused on specific industries and customizable portfolios where you choose individual stocks. Our AI-powered platform helps you select the best options based on your goals and risk tolerance.
You can withdraw funds by initiating a transfer back to your linked bank account. Withdrawals typically take 1-3 business days to process.
You can create multiple accounts for different investment goals.
Tap on the "Forgot Password" link on the login screen and follow the instructions to reset your password.
Fractional share investing lets you invest in companies even if you can't afford a whole share. You buy a fraction of a share, making investing more accessible.
Other Questions
You can contact our support team at accounts@moonport.com. We're happy to help!
You can find them at [link to terms and conditions] and [link to privacy policy].
You can email us at accounts@moonport.com, or Visit our website at moonport.com